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The number of telecash agents and merchants signed up with Telecel now stands at over 3 000, almost double the number registered when telecash was launched at the end of January. When the mobile money transfer service was launched less than four months ago, Telecel had 1 600 registered agents when the mobile money transfer service was launched.

This number of agents increased by more than a thousand within two months and has continued increasing since then.

Visibility of telecash agents and merchants has also increased, as telecash signs displaying the agent’s or merchant’s telecash number continue to pop up across the country.

Immediately after telecash was launched its visibility was low, due largely to anxieties on the part of some agents over reports that another mobile phone network was refusing to allow its agents to become agents for other networks.

Some agents were reluctant, as a result, to be seen acting for telecash as well as another mobile money service provider.

However, once that issue was resolved, following the intervention of the Reserve Bank, which made it clear that it was not permissible for any network to restrict agents from becoming agents of other networks unless an exceptional case could be made for doing so, the number and visibility of telecash agents and merchants grew rapidly.

Agents can register new telecash subscribers. They accept telecash deposits and facilitate telecash account withdrawals.

If there are suppliers of goods or services, the agents also facilitate for the goods and services to be purchased using telecash.

A telecash merchant does not register telecash subscribers and may not take deposits or allow withdrawals. However, the merchant allows goods and services to be purchased using telecash.

All Telecel shops are telecash agents, so too are all Bon Marche, OK Bazaars and TM supermarkets and all post offices. There are also numerous small agents all over the country.

Telecash allows its subscribers to use their mobile phone to transfer money across all mobile phone networks. It also allows for payments through agents and merchants registered with telecash using mobile phones and telecash accounts.

Source : The Herald

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