Home » Technology » ZIMBABWEAN MOBILE PHONE OPERATOR INTRODUCES DIAL-A-DOC SERVICE

HARARE, Feb 12 — Zimbabwean mobile telecommunications firm Econet Wireless has announced the expansion of its health services brand, EcoHealth, with the launch of a new service called
“Dial-A-Doc”.

The head of EcoHealth, Dr Precious Lunga, told journalistshere Wednesday that the service enabled subscribers to get affordable health services advice from professional doctors from any location where there is access to the mobile network.

“With Dial-A-Doc, you will be able to ask professional doctors at the Econet Call Centre about any topical issues and obtain medical advice 24 hours a day, seven days a week,” she said.

The service costs 70 US cents per minute, a price which Econet chief executive officer Douglas Mboweni described as fair when compared with other alternatives.

“The issue of pricing is a sensitive one,” Mboweni said. “As much as we would like to offer the services for free, nothing is for free.”

Mboweni said the alternative of consulting a doctor or travelling to a health or medical facility would in some cases cost more.

Consulting private doctors in Harare costs up to 50 USD each time.

Dr Lunga said the Econet doctors only provided advisory services and would not write prescriptions but would refer those requiring such assistance to personally visit a doctor.

Dr Portia Manangazira, who was representing the Ministry of Health and Childcare at the event, lauded Econet’s initiative which she described as use of technology for the improvement of health service provision.

SOURCE: NEW ZIANA

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