HARARE, Zimbabwe's State owned fixed-line telecommunication services provider TelOne has announced that it will convert some of its subscribers to a prepaid billing system as it struggles to recover huge debts.
TelOne Managing Director Chipo Mtasa said here Sunday that offering prepaid services was the only way to do away with a legacy debt which currently runs into millions of US dollars.
What we are expecting to do this year with the completion of the national broadband project is to put quite a number of clients on a prepaid model. That was a facility which we had before so that's a key feature we are going to have," she added.
We feel that it might reduce our revenue somewhat but we would rather have a reduction and have money rather than to have customers not paying their bills."
Mtasa said the company would use aggressive methods to recover the money owed by customers. Last year we recovered about 120 million USD out of around 200 million USD which we are owed by customers. It is sad that we have to hand over some of the debtors to court.
Originally a fixed telephone provider, the business has in the past few years diversified to other income generating streams as competition for voice hots up with the introduction of other cheaper and newer technologies.
Source: NAM NEWS NETWORK