Une enquête commandée par IHG Hotels & Resorts révèle ce que les consommateurs apprécient lorsqu’ils voyagent

DUBAÏ, Émirats arabes unis6 octobre 2022/PRNewswire/ — IHG Hotels & Resorts a dévoilé aujourd’hui les résultats d’une enquête commandée pour mieux comprendre comment les clients aiment passer leur temps lorsqu’ils sont à l’hôtel et les encourager à être eux-mêmes.

IHG Hotels & Resorts launches Guest How You Guest

La nouvelle campagne mondiale de la société, Guest How You Guest, est une célébration des hôtels et de ces parenthèses que l’on s’accorde hors de notre quotidien. Les résultats de l’enquête ont révélé ce que les invités de la région recherchent dans une expérience hôtelière, les trois caractéristiques les plus populaires d’un séjour à l’hôtel étant le service d’étage à 54 %, les installations (piscine, sauna, etc.) (52 %) et l’éventail des aliments disponibles (49 %). Par ailleurs, environ 40 % des répondants appréciaient de ne pas avoir à faire de ménage ou à préparer leurs propres repas.

Les résultats de la recherche ont mis en évidence que 22% des répondants aimaient se changer pour le dîner pour avoir belle allure, tandis que 20 % se sentaient heureux en pyjama, les pantoufles de l’hôtel aux pieds.

Il apparaît également que 92% des répondants ont estimé pouvoir être totalement eux-mêmes en séjournant dans un hôtel, 54 % se sentant en outre toujours détendus pendant leur séjour. Toutefois, 14 % des répondants craignaient que leurs enfants se comportent mal et perturbent les autres invités.

Haitham Mattar, directeur général Inde, Moyen-Orient & Afrique, IHG Hotels & Resorts, a commenté :  « L’industrie du tourisme et de l’hôtellerie de la région offre d’énormes possibilités, et elle est reconnue pour accueillir des invités de divers horizons qui voyagent pour affaires et pour leurs loisirs. Les besoins, les désirs et les préférences de nos invités évoluent constamment. Il est donc fondamental pour nous de leur offrir ce qu’ils recherchent le plus : une expérience personnalisée et individualisée. »

Plus tôt cette année, IHG a présenté IHG One Rewards, le nouveau programme de fidélité de la marque, donnant aux membres plus de choix et de valeur, et des récompenses plus généreuses que jamais. Le programme de fidélisation réinventé relie les membres d’IHG One Rewards au portefeuille croissant de 6 000 hôtels et 17 marques d’IHG Hotels & Resorts, qui inclut l’un des plus grands regroupements d’hôtels de luxe au monde.

Pour en savoir plus sur le programme IHG One Rewards et découvrir comment postuler, rendez-vous sur  ihg.com/one .

Note de la rédaction :

L’enquête a été menée en ligne entre le 14/09/22 et le 23/09/22. Elle a porté sur un panel de 7 060 adultes dans 9 marchés. Toutes les recherches respectent le Code de conduite et les lignes directrices MRS.

À propos d’IHG®

IHG Hotels & Resorts  [LON:IHG, NYSE:IHG (ADRs)] est une société hôtelière mondiale, dont la vocation est d’offrir une véritable hospitalité à ses invités.

Avec une famille de 17 marques hôtelières et  IHG One Rewards , l’un des plus grands programmes de fidélité hôtelière au monde, IHG compte plus de 6 000 hôtels en activité dans plus de 100 pays et plus de 1 800 établissements dans le pipeline de développement.

InterContinental Hotels Group PLC est la société holding du Groupe. Elle a été constituée et enregistrée en Angleterre et au Pays de Galles. Environ 325 000 personnes travaillent dans les hôtels et les bureaux d’IHG dans le monde.

Consultez notre site Web pour en savoir plus sur nos  hôtels et réservations  et sur  IHG One Rewards . Pour télécharger la nouvelle application IHG One Rewards, utilisez les suites  Apple App  ou  Google Play .

Pour les nouveautés, rendez-vous dans notre  salle de presse  et suivez-nous sur  LinkedIn ,  Facebook  et  Twitter .

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African Oil Conference Delegates React to OPEC Cuts

Delegates at Africa’s biggest oil conference have expressed concern about rising prices after the Organization of Petroleum Exporting Countries, plus nonmembers who also export oil, decided this week to cut production targets.
The majority of the oil cartel’s 13 member states are in Africa, but many African countries have to import refined oil.
Speaking at the Africa Oil Week conference in Cape Town, Omar Farouk Ibrahim, secretary-general of the African Petroleum Producers Organization, said the move was aimed at ensuring stability in the global market and ensuring that prices don’t fall too low.
“I believe it’s the right thing they did in order to save the industry,” he said, “and I totally think that every country has the responsibility to protect the interests of its citizens. And if by reducing production they see that as in their best interest, so be it.”
Rashid Ali Abdallah, executive director of the African Energy Commission, said it was too early to tell what the impact of the planned cuts would be.
“I hope that the price is not shooting up, because in Africa we depend on oil products in power generation,” he said.
Natacha Massano, vice president of Angola’s National Agency for Petroleum, Gas and Biofuels, said she wasn’t sure how the announcement would affect her country. Angola is one of the two biggest oil producers in Africa; Nigeria is the other, and both are OPEC members.
“Some countries will be affected more than the others,” Massano said. “Some are benefiting — of course, the producers may benefit from the high prices, but at the same time they are paying also for all other commodities.”
Saudi Arabia, OPEC’s biggest producer, has denied colluding with Russia on the production target cut.
However, Herman Wang, managing editor of Vienna-based OPEC and Middle East News, said one couldn’t tell what was discussed behind closed doors. He said he thought the cut was clearly “a big win for Russia.”
“You know that they are trying to raise money for their war effort in Ukraine,” Wang said. “Again, like all these OPEC countries, [Russia is] heavily reliant on oil revenues, and when you have a case where the outlook for the war is quite dire, [Russia is] needing this revenue. And the other impact of this is that higher oil prices make it harder for the West to enforce and impose their sanctions on Russia. So that might have been part of the calculation here for Russia in terms of trying to get this production cut done.”
OPEC+ members said the group would cut production targets by 2 million barrels per day.
U.S. President Joe Biden called the move shortsighted, noting the global economy has been dealing with the negative impact of Russia’s invasion of Ukraine.

Source: Voice of America

Make suicide prevention in Africa a priority, UN health agency urges governments

Did you know that Africa has the highest suicide rate in the world? To reverse that worrying statistic, the UN health agency WHO on Thursday launched a social media campaign to raise awareness around mental health illness, which is believed to account for up to 11 per cent of the risk factors that are associated with suicide.

“Every death by suicide is a tragedy,” said Dr. Matshidiso Moeti, WHO Regional Director for Africa, who maintained the suicide prevention was “rarely a priority” in national health programmes.
Ahead of World Mental Health Day on 10 October, she called for “significant investment…to tackle Africa’s growing burden of chronic diseases and non-infectious conditions – such as mental disorders – that can contribute to suicide”.

Mental health problems double
According to WHO, mental health problems affect 116 million people in the African region, up from 53 million in 1990.

The continent also has six of the top 10 countries for suicide in the world, while the agency also noted that for each suicide in Africa, there are an estimated 20 suicide attempts.

Budget constraints
Despite the urgency of the problem, African governments allocate less than 50 US cents per person to treat mental health problems, says WHO. This is five times more than in 2017, but it is still well below the recommended $2 per person for low-income countries.

Additionally, mental health care is generally not included in national health insurance schemes, WHO said, noting that in Africa, there is only one psychiatrist for every 500,000 inhabitants.

This is 100 times below the WHO recommendation. Additionally, mental health workers mostly work in urban areas, often leaving rural communities without any support.

“Mental health is integral to wholesome health and well-being yet far too many people in our region who need help for mental health conditions do not receive it. It’s time to for radical change,” Dr Moeti said. “Ongoing efforts by countries should be reinforced and broadened to make mental healthcare a public health priority in the African region.”

Help at hand
The WHO already supports countries in their efforts to step up mental health services in Africa.

This includes assistance for primary health care workers in Zimbabwe, who receive training to boost quality and access to mental health services.

In Kenya, Uganda and Zimbabwe, a survey of investment needs for mental health services has been completed and advocacy is now underway to secure the resources needed.

The WHO also supports Cabo Verde and Cote d’Ivoire with national suicide situation analysis, as a first step towards devising effective response measures.

In August 2022, African health ministers agreed on a new strategy to reinforce mental health care at a WHO regional conference. The 2030 targets they decided upon called for all countries on the continent to have a policy or legislation on mental health; for 60 per cent of countries to implement the policy, for 95 per cent of countries to monitor and report on key mental health indicators, and 80 per cent of countries to budget for mental health services.

Source: United Nations

With Window to Avert Worst Impacts of Crisis Closing, Deputy Secretary-General Urges Bold Action on Adaptation, Financing, at Pre-Climate Change Conference Discussions

Following are UN Deputy Secretary-General Amina Mohammed’s remarks, as prepared for delivery, at the discussions in advance of the Twenty-seventh Session of the Conference of the States Parties to the United Nations Framework Convention on Climate Change (COP27), in Kinshasa, Democratic Republic of the Congo, today:
Let me start by thanking the Democratic Republic of Congo, under the leadership of President [Félix-Antoine] Tshisekedi, for hosting this pre-COP jointly with the COP27 presidency, uniting the world for climate action.
We recognize the country’s critical role in working to preserve the world’s second-largest humid tropical forest. And I applaud the leadership of the Democratic Republic of Congo the solutions provided for climate and humanity. We understand that greater international support is needed for supporting these efforts and the overall green transition to keep the promise of the Paris Agreement alive.
In just over a month, the world’s attention will turn to Sharm El-Sheikh. Governments, civil society, business leaders, local authorities, and scientists will come together under the inclusive tent provided by the United Nations. Together, they must credibly show the world that addressing climate change remains a top global priority.
How can we make sure this happens? It’s time to regain trust and work together constructively to build on Glasgow and deliver a package of concrete outcomes at COP27. Supporting transformative adaptation action in developing countries must be a global priority. In particular, we need progress on adaptation finance.
In Glasgow, developed countries promised to double adaptation support to $40 billion a year by 2025. We need a clear road map on how this will be delivered, starting this year. Forty billion is only a fraction of the $300 billion that will be needed annually by developing countries for adaptation by 2030. As the Secretary-General has said: this is a moral responsibility and an economic imperative. This is why he continued to call for 50 per cent of all climate finance to be allocated to adaptation. Three hundred fifty-six million dollars was pledged for the Adaptation Fund at COP26 in Glasgow. Just weeks from COP27, $194 million remains outstanding.
We must advance work on the global goal on adaptation at COP27. That means supporting developing countries to turn their adaptation priorities into investment plans and pipelines of investable projects. We also need progress on mitigation. To limit temperature rise to 1.5°Celsius, global emissions need to decline by at least 45 per cent before the end of this decade.
Last year’s Nationally Determined Contributions’ synthesis report showed that the current Nationally Determined Contributions would result in a 14 per cent increase in emissions. That means the 1.5-degree goal — and even 2 degrees — will be way out of reach. And that means climate catastrophe, especially for those on the frontlines of the climate crisis, whose lives and livelihoods are already at risk. What we saw in Pakistan and Florida recently are stark reminders of the kind of future that awaits many other parts of the world and millions of people.
Group of Twenty (G20) nations account for 80 per cent of global emissions. Their leadership is critical. Nationally Determined Contributions must continue to be enhanced by all. We also need clear plans, transparency and resources for phasing out coal and accelerating the deployment of renewables. This must also include access to the needed supply chains, technologies and raw materials for a renewables revolution in developing countries. Parties must agree on a robust work programme on mitigation that accelerates pre-2030 emission reduction efforts globally.
We continue to need urgent progress with respect to finance. Finance commitments to the developing world must be delivered in full. This is an issue of integrity, trust and global partnership. Developed nations must demonstrate clearly where they are this year on the delivery of the $100 billion promised more than a decade ago.
And we need clarity on how shareholders will ensure that the multilateral development banks become fit for purpose in addressing the climate emergency response to global adaptation. These institutions need to take more risk across their operations, to significantly increase the mobilization of private finance for the deployment of renewables. They must also substantially increase their support for adaptation and resilience-building in developing countries. I commend the efforts of the International Monetary Fund for creating the new resilience facility and look forward to its early operationalization.
Finally, we need progress on loss and damage. As the Secretary-General said to the General Assembly, this is a fundamental question of climate justice, international solidarity and trust. The impacts of the climate crisis are evident everywhere. Those who have contributed the least to the crisis are being hit the hardest. According to the Intergovernmental Panel on Climate Change, if you are living in one of the hotspots for the climate crisis in the global South you are 15 times more likely to die from a climate disaster. Even with the best adaptation action, losses and damage are inevitable.
The finance currently available is a pittance with respect to the magnitude of disasters vulnerable nations and people are facing and will face. Human lives are at stake. Financing for loss and damage is an issue that cannot be deferred any longer. Governments need to take bold action on this issue. Today, 6 out of every 10 persons in Africa lack access to an effective early warning system – the most basic tool to save lives and protect livelihoods.
I call on you to support the efforts of the Secretary-General on ensuring 100 per cent global coverage of early warning systems within the next five years. The World Meteorological Organization will present an action plan on how to achieve this at COP27.
Let me be frank. All indicators on climate are heading in the wrong direction. The window of opportunity to avert the worst impacts of the climate crisis is closing. The world desperately needs hope and can no longer afford the blame while we continue to backslide.
We need progress at COP27. Progress that shows that leaders fully comprehend the scale of the emergency we face and the value of COP, as a space where world leaders come together to solve problems and take responsibility. Every moment counts. It’s time to show that we are moving in the right direction.
I look forward to working with you all towards a positive outcome at COP27. An outcome that shows our collective commitment to addressing the climate crisis because people, and the children here today, and the planet matter.

Source: United Nations

WTO anticipates sharp slowdown in world trade growth in 2023

Trade growth is expected to lose momentum in the second half of this year and remain subdued in 2023, as the global economy sustains multiple shocks, such as ripple effects from the war in Ukraine, the latest forecast from the World Trade Organization (WTO) has revealed.

The UN partner agency has cautioned against imposing trade restrictions which would ultimately result in slower growth and lower living standards.
Global merchandise trade volume is estimated to grow 3.5 per cent in 2022, or slightly better than the 3.0 per cent anticipated in April.

However, volume will slow to 1 per cent next year, a sharp decline from the 3.4 per cent previously estimated.

High prices and inflation
Demand for imports is expected to weaken as growth slows in major economies for different reasons, WTO said.

In Europe, high energy prices resulting from the Russian invasion of Ukraine will squeeze household spending and raise manufacturing costs.

In the United States, monetary policy tightening will affect spending in areas where interest rates count, such as housing, motor vehicles and fixed investments.

China also continues to struggle with COVID-19 outbreaks and production disruptions coupled with weak external demand.

Concern for developing countries
Meanwhile, developing countries could face food insecurity and debt distress as import bills for fuels, food and fertilizers rise: another impact from the war in Ukraine.

Overall, energy prices jumped 78 per cent year-on-year in August, according to the forecast. Food prices increased 11 per cent, grain prices were up 15 per cent and fertilizer 60 per cent.

Many currencies have also fallen against the dollar in recent months, another factor that is making food and fuel more expensive.

Trade’s critical role
Ngozi Okonjo-Iweala, the WTO Director-General, said policymakers face “unenviable choices” as they try to find an optimal balance among tackling inflation, maintaining full employment, and advancing important goals such as transitioning to clean energy,

She underscored how trade is a vital tool – both for enhancing the global supply of goods and services, as well as for lowering the cost to achieve net-zero carbon emissions.

Against trade restrictions
“While trade restrictions may be a tempting response to the supply vulnerabilities that have been exposed by the shocks of the past two years, a retrenchment of global supply chains would only deepen inflationary pressures, leading to slower economic growth and reduced living standards over time,” she said.

“What we need is a deeper, more diversified and less concentrated base for producing goods and services. In addition to boosting economic growth, this would contribute to supply resilience and long-term price stability by mitigating exposure to extreme weather events and other localized disruptions.”

WTO said the Middle East will have the strongest export growth of any region this year, 14.6 per cent, followed by Africa, North America, Asia, Europe, and South America.

The region also had the fastest trade volume growth on the import side at 11.1 per cent.

While the Middle East and Africa should see small declines in exports in 2023, imports will remain strong.

The new forecast, released on Wednesday, revises estimates published in April, or just weeks after the start of the war in Ukraine.

At the time, WTO economists had to rely on simulations for their projections, in the absence of hard data about the conflict’s impact.

Source: United Nations