Keta: Several DSTv subscribers in the Keta Municipality of the Volta Region have expressed their dissatisfaction and frustration over the recent fee adjustment promise made by Mr. Sam George Nartey, the Minister of Communication, Digital Technology, and Innovations. They said despite the Minister’s assurance that the new pricing structure would bring relief to households, many subscribers felt that the sudden change in the situation fell short of their expectations.
According to Ghana News Agency, Mr. Caesar Felix Dotsey, a domestic DSTv subscriber, in an interview, mentioned that the Minister had announced a landmark agreement with MultiChoice Ghana, the operators of DSTv, which introduced a new pricing and content structure expected to take effect on Wednesday, October 1, 2025. Dotsey expressed his disappointment, stating, “I am highly disappointed at the turn of events; the Minister was full of enthusiasm when promised to solve the high cost of DSTv subscription. What went wrong then, he didn’t meet my expectation.”
He further explained that many subscribers have expressed their dissatisfaction with the pricing structure, which they claimed does not provide any meaningful relief. In the new arrangement, subscribers would not see direct price reductions but would receive more content at current or slightly adjusted rates. This move has led to widespread criticism, with many feeling that the changes were more about increasing the value proposition for the company than genuinely reducing costs for consumers.
Another subscriber, Yao Akpalu, voiced similar sentiments, stating that the expected reduction in price from his Compact bouquet, which is GHC380, did not materialize. The controversy surrounding the fee adjustment has sparked a heated debate, with many calling for government intervention to ensure consumer needs are met. Some have even suggested that the government should consider regulating DSTv subscription prices to prevent what they see as exploitation by the company.
Mr. Samuel Nartey George stated that the restructured packages would provide relief to households and improve customer experience. However, many subscribers remain unconvinced, arguing that the changes do not go far enough to address affordability. GNA gathered that with the new packaging arrangements, various bouquets have been upgraded with additional channels and savings percentages, but subscribers argue that this does not equate to a reduction in the actual costs they bear.
Additionally, new customers will benefit from a GHC555 subsidy on Zap decoder and dish kits, according to sources available to GNA. Despite these changes, some subscribers are bracing themselves for what they perceive as another financial burden, questioning how they will afford the new packages given the current economic conditions. The frustration and disappointment are palpable, with some even threatening to cancel their subscriptions if prices do not decrease.
This development has raised questions about the effectiveness of the government’s negotiations with MultiChoice Ghana. Subscribers are advised to review the new pricing structure carefully and make informed decisions about their subscriptions. Those who feel the changes do not meet their needs may consider exploring alternative options or voicing their concerns to relevant authorities.